Shipping Policy
Order Processing
Cut-off Time: 6:00 PM (Central Standard Time) Monday to Friday. Orders placed after this time will be processed the next business day. We recommend placing your order before the cut-off time so that your order can be processed quickly.
Order Processing Time: We process orders within 1 to 3 business days. We will try to process your order quickly and efficiently so that you can receive your product in the shortest time possible.
Delivery Time
Arrival Time = Processing Time + Transit Time.
The estimated delivery time is approximately 7 to 15 business days. We work with reputable shipping partners to ensure your order arrives safely and on time. However, in some exceptional cases such as bad weather or holidays, shipping times may take longer than expected.
Shipping Fees
Standard shipping fee: $6.99 for all orders.
Delivery Areas
We offer delivery to addresses within the United States. If you live outside the United States and need assistance, please contact our customer service representative. Please note that customs duties and import taxes may apply to international shipments. These fees are the responsibility of the customer and will be determined by your country’s customs authority.
Shipping Carriers
We use a variety of carriers including UPS, DHL, and FedEx depending on the size of the package, to ensure your package arrives quickly and safely.
Order Tracking
You will receive an email alert from us regarding the status of your order, please pay attention to your Inbox after placing your order. If you have not received an email, please check your trash first; If you have been confirmed to have not received your order, please contact us via email at [email protected] with details of your order.
Incorrect Address
We encourage you to check your address to ensure your order arrives promptly. If you find the address is incorrect, please notify us immediately and you will not be charged if your order has not been delivered.
Lost Order
We understand that it is important to receive your order on time and to the correct location. If your order is lost, please contact us immediately. We will help you to the best of our ability.
Contact Us
E-mail: [email protected]
Address business: 7015 Amherst Dr, Little Rock, AR 72205, USA
Working hours: 8AM – 6PM (from Monday to Friday, closed Saturday Sunday).