FAQs

1. How can I track my order?

You will receive an email alert from us about your order status, please pay attention to your Inbox after placing your order. If you have not received the email, please check your trash first; If you have been confirmed not to have received your order, please contact us via email at [email protected] with your order details.

2. What payment methods are accepted at erickdare.store?

We accept secure payment methods: PayPal and Payoneer.

3. What is the processing and delivery time?

Cut-off Time: 6:00 PM (Central Standard Time) from Monday to Friday. Orders placed after this time will be processed the next business day. We recommend that you place your order before the cut-off time so that your order can be processed quickly.

Order Processing Time: We process orders within 1 to 3 business days. We will try to process your order quickly and efficiently so that you can receive your product as soon as possible.

4. How much does your shipping cost?

Standard shipping: $6.99 for all orders.

5. How can I cancel my order?

We understand that sometimes you may want to return an item, and you can cancel your order for most items within 24 hours of placing your order.

6. What is your delivery time?

Arrival time = Processing time + Transit time.

The estimated delivery time is approximately 7 to 15 business days. We work with reputable shipping partners to ensure your order arrives safely and on time. However, in some exceptional cases such as bad weather or holidays, shipping time may take longer than expected.